Great company

Jerome from Park Ridge, IL

Service man Jim was very helpful, honest & polite. Will use your service in the future when necessary.

Profesional and courteous staff

EUGENE from Park Ridge, IL

Great organization from the first phone contact through to the completed service call. The culture at Black Diamond is all about great customer service. Call center answered promptly,explained service call pricing upfront. I have used Black Diamond now twice once for plumbing and now for an electrical repair. What was the tell that this is a well run company is that both of my experiences were equally impressive. The technicians "Josh -plumbing" and "Gerad Electrical" were skilled,courteous and polite. It gave me piece of mind that these gentlemen were working on my home.

Terrific customer service, knowledgeable technician

Tom from Park Ridge, IL

This was my first experience with Black Diamond, and I am very pleased with the outcome. My initial call to the office, the follow up call to schedule, technician Jim, arrived at my house as scheduled. The work needed was completed to my satisfaction. Black Diamond has become my "GO TO" Company.

OUTSTANDING

SK JEFFREY from Park Ridge, IL

I like to thank Black Diamond for your quick response when I called today and you sent Kieth Hengler to my house in a couple of hours. I took a chance and called you. I had a HVAC company for the last 20yrs and in 2016 I was dissatisfied with the service, people etc. so I called Black Diamond and got an excellent, quiet, hardworking Kieth Hengler. I was expecting the worst news because of my previous experience in 2016. I watched Kieth use his magic hands doing his job he was here a few hours and when he was finished I very happy with his report. I hope Keith will be my HVAC man for a long time to come. I will tell ALL about the outstanding job by Kieth and Black Diamond. GOD BLESS Jeffrey

Review

Matt from Park Ridge, IL

Lots of personality

BPR from Park Ridge, IL

Marlon is great!

Fantastic

Vera from Park Ridge, IL

Always quick, response & excellent service